About iLink

    Two worlds.
    One platform.

    Security has always run on two forces — the people monitoring from control rooms and the guards working on the ground. But too often, these two worlds operate in isolation. Information is delayed. Decisions get made without the full picture. That disconnect doesn't just create inefficiency. It creates risk. iLink was built to fix that.

    Guard Mobile Portal

    Guards on the ground

    Receive assignments, alerts, and everything needed — right from the iLink mobile app.

    iLink mobile app for guards
    Shift AssignmentsGPS NavigationNFC ReportingVirtual Guard ToursRun SheetsAlerts & Dispatch
    iLink SYNC
    Control Room Web App

    Operators in command

    Manage dispatch, monitor activity, and oversee all operations through the iLink web app.

    app.ilink.co.nz
    iLink control room web app
    Dispatch ManagementLive Activity MonitorAutomated Run SheetsSite OversightGuard Tour ReviewOperations Dashboard

    One seamless system

    iLink is a unified security management platform that connects guard companies, monitoring centres, and operational teams into one seamless system. Control room staff manage dispatch, monitor activity, and oversee operations through the iLink web app — while guards receive assignments, alerts, and everything they need through the iLink mobile portal. From shift management and automated run sheets to GPS navigation, NFC reporting, and virtual guard tour management, every part of the operation is connected and accounted for.

    Replace the patchwork

    And it doesn't stop there — key management, fleet management, timesheets, billing, staff inductions, and policy management all sit within the same system, eliminating the patchwork of tools that slow most security businesses down. No fragmented data. No missed details. Just a faster, sharper operation that delivers a consistently professional service to your clients.

    Key ManagementFleet ManagementTimesheetsBillingStaff InductionsPolicy Management

    Case Study Data

    The data below comes from an actual security firm, showing the real-world benefits and improvements delivered to the business as a whole — not projections, but outcomes from replacing fragmented, manual processes with one connected system.

    The impact spans every area of friction: faster dispatching and reporting, sharper patrol and operator efficiency, stronger compliance and billing accuracy, and major gains in data visibility, retention, and workflow. The breakdown below lets the numbers speak for themselves.

    By the numbers
    3,000+
    Customer Profiles
    300+
    User Profiles
    99.9%
    Uptime Reliability
    2x
    Faster Dispatching
    100%
    Reporting Accuracy
    3x
    Faster Report Processing
    +25%
    Patrol Efficiency
    100%
    Operator Efficiency
    +150%
    Compliance Efficiency
    +25%
    Fleet Expenditure Efficiency
    +300%
    Data Visibility
    +300%
    Data Retention
    100%
    Billing Accuracy
    +300%
    Workflow Improvement
    +300%
    SOP Adherence
    +200%
    Management Efficiency
    x2
    Third Party Integrations
    x3
    AI Tools

    "Whether you're managing a handful of sites or scaling your business, iLink grows with you. Because when your people, your sites, and your information are all connected, nothing falls through the gaps when it matters most."